Frequently Asked

Frequently asked questions that may help you.

Do these shoelaces come in a pair?

All our regular shoelaces are sold in pairs.

What shoelace length should I buy?

The best way to choose your shoelace is to measure your existing shoelace and buy accordingly. View our shoelace guide.

What are your shipping options and delivery times?

We offer standard postage (free) and express postage. All packages are shipped and tracked with Australia Post.

What is your return policy?

Our commitment to your satisfaction is unwavering. If you receive an item that is not quite right or you dont like it, and for any reason, you wish to return it. You have a 30-day window to do so hassle-free. We understand that circumstances can change...

How can I contact your customer support team?

If you need help, please email us at info@pearshoelace.com.au, and we will endeavour to get back to you as soon as we can.

What payment methods do you accept?

We accept Paypal, Visa and Mastercard. We are working on adding Google Wallet and Apple Pay