Delivery questions

Important questions concerning delivery.

What are your shipping options and delivery times?

We offer standard postage (free) and express postage. All packages are shipped and tracked with Australia Post.

How do I track my order?

All orders are shipped and tracked with Australia Post. All orders are dropped off at Australia Post mail depots the next business day. An email notification would be sent to you with Australia Post tracking codes where you can monitor the progress of...

I've purchased my items, when would I get them?

Thank you for your order! Our team will pick and pack your order the next business day and drop it off at our local Australia post. Check your emails to find a tracking code that you can use on the Australia Post website to view the status of your ...

Do you offer international shipping?

We are only shipping our products to Australia and New Zealand locations. However, there are plans to ship to the US soon.

How can I cancel or change my order?

If you need to cancel or change your order, please get in touch with us via email at info@pearshoelace.com.au or by calling us at (0402692186) as soon as you can.

Can I change my shipping address after I've placed an order?

You can update your shipping address if your order hasn't been processed yet. Please get in touch with us by email at info@pearshoelace.com.au or call us at (0402692186) to discuss the necessary changes.